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FAQ

Yes, Babylon Car Rental offers delivery service to make your rental experience as seamless and convenient as possible. We provide complimentary delivery within Beverly Hills and surrounding areas, and for those arriving at LAX, we offer a flat fee of $125 for delivery and pick-up. If you require delivery to an area outside of Beverly Hills, please contact our sales team, and we’ll do our best to accommodate your request.

We understand that your time is valuable, and that’s why we also offer pick-up service. Our team will arrange to collect the vehicle from your desired location, allowing you to focus on your schedule without any interruption.

At Babylon Car Rental, we pride ourselves on delivering exceptional service and convenience to our customers. Let us take care of all your transportation needs, so you can relax and enjoy the ride. Contact us today to learn more about our delivery and pick-up services.

At Babylon Car Rental, we strive to ensure the safety of our customers and the vehicles they rent. To rent a car from us, we require the following documents and qualifications:

For US Customers:

  • A valid US driving license
  • A full coverage insurance policy
  • A major credit card in the driver’s name

For Non-US Customers:

  • A valid international driving license or a license from their home country
  • A passport as a form of identification
  • A major credit card in the driver’s name
  • Must be 25 years old or older

It’s important to note that all three documents must be under the driver’s name. We may also accept debit cards if other requirements are met, such as proof of a return flight or a bank statement to verify available funds.

We want to make sure that every rental experience with Babylon Car Rental is as smooth and hassle-free as possible. If you have any questions or concerns regarding our rental requirements, please do not hesitate to contact us.

At Babylon Car Rental, we want our customers to have a positive rental experience. However, if you receive a traffic violation, parking ticket, or toll charge during your rental period, you will be responsible for paying any associated fees, penalties, and charges.

Additionally, if your vehicle is towed or impounded during the rental period, you will be responsible for all related costs.

We recommend that you drive responsibly and adhere to all traffic laws and regulations to avoid any additional charges. If you have any questions or concerns regarding tickets, tolls, or any other expenses that may arise during your rental period, please do not hesitate to contact us. We will be happy to provide any assistance or guidance necessary to ensure a smooth and stress-free rental experience.

With special permission from our main office, you can leave California during your rental period. However, you will be responsible for paying any additional mileage fees incurred. Please notify our rental agent at the time of pick-up if you plan to travel outside of California. Contact us if you have any questions or concerns.

As a policy, Babylon Car Rental does not provide refunds.

What forms of payment does Babylon Car Rental accept?

You can return your rental car seven days a week at our Beverly Hills location. We recommend returning the vehicle during regular business hours, which are from 8am to 8pm Monday through Friday, and 8am to 6pm on Saturday and Sunday.

Babylon Car Rental allows up to two drivers to be listed on a rental agreement, provided that both have valid driver’s licenses and insurance coverage. If one or both drivers are under 25 years of age, an underage fee will be applied.

Absolutely! We offer discounts for longer rental periods. If you rent a vehicle from us for a minimum of seven days and up to 27 days, we offer a 15 percent discount on the base rental price. If you rent the vehicle for 28 or more consecutive days, the discount increases to 30 percent off the base rental price. Please note that these discounts only apply to the base rental price and not to any additional charges

The extra charge per mile varies depending on the vehicle you rent. Please refer to the rental agreement for the specific mileage fee. If you have any questions, our team will be happy to assist you.

Yes, Babylon Car Rental requires a security deposit at the time of rental. The amount of the deposit varies depending on the vehicle rented and the duration of the rental. The deposit is held on the customer’s credit card and will be released at the end of the rental period, provided there are no damages or additional charges incurred.

If you have car insurance that covers you for driving other vehicles and you are a US citizen, you may not need to purchase our insurance policy. We will verify with your insurance provider that your policy covers the rental and is valid. However, our international customers will need to obtain insurance coverage for the rental period, and we will assist with this process.

Babylon Car Rental’s cancellation policy allows customers to cancel their reservations within 24 hours of the initial transaction without any penalty. If the cancellation is made seven or more days prior to the scheduled rental date, there will be no penalty. However, cancellations made less than seven days from the rental date will be subject to a fee equal to 50 percent of the rental value

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